hi
how i can edit ticket source list ?
thank you so much
How to change ticket Source
Mar, 28/01/2014 - 13:59
#1
How to change ticket Source
hi
how i can edit ticket source list ?
thank you so much
The source of a ticket is an information automatically assigned by the program when registering a ticket. It is written to the database, in the field "source" of the table "xxx_ticket". You can edit it only by acting directly on the database.
Thanks for your reply.