How to change ticket Source

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A_O
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Last seen: 5 years 8 months ago
Joined: 28/01/2014 - 13:55
How to change ticket Source

hi
how i can edit ticket source list ?
thank you so much

Tomark
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Last seen: 1 month 4 weeks ago
Joined: 14/01/2013 - 16:00

The source of a ticket is an information automatically assigned by the program when registering a ticket. It is written to the database, in the field "source" of the table "xxx_ticket". You can edit it only by acting directly on the database.

A_O
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Last seen: 5 years 8 months ago
Joined: 28/01/2014 - 13:55

Thanks for your reply.