PHP error

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nuriel
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Last seen: 6 anni 3 mesi fa
Joined: 03/04/2016 - 08:36
PHP error

18 UTC] PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 45 bytes) in /include/pear/PEAR.php on line 844.

Increased PHP memory size from 64M to 256 M ,still getting same error while user submitting ticket.

Please Help

neisep
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Last seen: 5 anni 11 mesi fa
Joined: 27/08/2015 - 20:11

nuriel wrote: 18 UTC] PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 45 bytes) in /include/pear/PEAR.php on line 844.

Increased PHP memory size from 64M to 256 M ,still getting same error while user submitting ticket.

Please Help

i can confirm i have the same issue, i tried too find a solution to this problem and it seems that the problem raises in the pear error handler.

Tomark
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Last seen: 1 settimana 2 giorni fa
Joined: 14/01/2013 - 16:00

We are working on that.
It seems to us that the problem raises enabling the SMTP mode for outcoming email, maybe associated with problems using PHP 7.
Can anyone confirm this?

neisep
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Last seen: 5 anni 11 mesi fa
Joined: 27/08/2015 - 20:11

We recently update from php 5.5 to 5.6 and thats when the problem encounters.

i did try use internal mail just too see if there would be any difference but none same issue.
what should i change to in the Outgoing Emails options to try it out ?

Best regards Jimmie

neisep
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Last seen: 5 anni 11 mesi fa
Joined: 27/08/2015 - 20:11

i can herby confirm that it has something todo with the outgoing email.
From 5.6 up i guess there is some issue i wonder what that could be..

neisep
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Last seen: 5 anni 11 mesi fa
Joined: 27/08/2015 - 20:11

This is the error i get when i try to enable SMTP again:
authentication failure [SMTP: STARTTLS failed (code: 220, response: 2.0.0 Ready to start TLS)]

Tomark
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Last seen: 1 settimana 2 giorni fa
Joined: 14/01/2013 - 16:00

Thanks for the information!
We go on with the tests and as soon as we will have solved the problem will notify it on the forum.