Special characters like üöäÜÖÄ truncate suject

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zottel
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Last seen: 5 years 9 months ago
Joined: 17/01/2014 - 22:11
Special characters like üöäÜÖÄ truncate suject

In german we often use üöäÜÖÄ - Subjects get truncated and just the first part till the first special char is displayed and stored. DB is UTF8

If you add a ticket over frontend it is ok. This seems to happen only when emails are parsed.

Any idea?

Tomark
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Last seen: 1 month 4 weeks ago
Joined: 14/01/2013 - 16:00

Thanks for the tip. We'll check it as soon as possible.

zottel
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Last seen: 5 years 9 months ago
Joined: 17/01/2014 - 22:11

Hi,

i checked it now via Web Form which i send also vie Mail. Here it is working. It is not working if i send it my email software (Thunderbird)