Can't add attachments

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maara
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Last seen: 2 years 12 months ago
Joined: 20/07/2016 - 22:25
Can't add attachments

Hi all,

Facing another issue....
I have properly defined and chmodded the attachments dir and enabled the attachments globally but still, when adding an attachment to the staff response, I am getting:


Unable to post the response.
File [ Array ] rejected: no upload permission

Any idea where are the mentioned permissions missing?

The users can't see the attachment upload form at all... :(

Thanks!

neisep
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Last seen: 2 years 12 months ago
Joined: 27/08/2015 - 20:11

check that you have bocked in: Staff Response Files:
not sure if that would help, else check that you really have permission on the folders were you try to upload files to.

maara
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Last seen: 2 years 12 months ago
Joined: 20/07/2016 - 22:25

neisep wrote: check that you have bocked in: Staff Response Files:
not sure if that would help, else check that you really have permission on the folders were you try to upload files to.

Got it!
The error is being thrown if when checking allowOnlineAttachments() so "Allow online attachments upload" must be enabled as well.
Seems I misunderstood this option and haven't it checked.

Thanks for heads up!